A client care module
After reviewing this module, you’ll be able to:
Compare the qualities of sympathy and empathy and explain why empathy is essential for a nursing assistant.
Describe at least 5 ways a nursing assistant can display dedication, open-mindedness and compassion.
Discuss at least 3 tips that can improve a person’s listening skills.
Describe how patience, self-confidence, a sense of humor and a positive attitude can affect your client care skills.
Make good use of your best caring qualities on the job to ensure you care for your client in the most appropriate ways.