Dealing With Difficult and Combative People


Course Description

Learning Objectives

After reviewing this module, you’ll be able to:

• Understand why some people are difficult to deal with

• Understand what makes some people aggressive

• Learn how to communicate with aggressive people

• Know how you can help people that seem confused

• Know how to deal with a violent situation

Course Curriculum

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    • Dealing With Difficult and Combative People
    • Dealing With Difficult and Combative People