MANAGING ANGER AT THE WORKPLACE

LEARNING OBJECTIVES

After reviewing this module, you will be able to the following:

• Understanding the concept of anger

• To find out some of the pertinent causes of workplace anger

• Examine anger in the healthcare environment.

• Factors that can generate anger when nursing assistants’ administer care to residents.

• Anger Management and how it creates peaceful atmosphere within the work settings.

• Significance of anger management and its general output.