RECOGNIZING AND MANAGING CATASTROPHIC REACTIONS

Learning Objectives

After reviewing this module, you’ll be able to:

• Describe what a catastrophic reaction is

• List at least 10 things that can cause a catastrophic reaction

• Develop a plan to deal with clients that are “in the process” of a catastrophic reaction

• List at least 5 things you can do to prevent catastrophic reactions amongst those who are at risk

• Have rational and calm communication with all clients who are at risk of catastrophic reactions